The Flop Hat
The Flop Hat: The ERP That Broke Our Business (Temporarily)
We tried to modernize our operations with an ERP. Instead, we nearly broke the whole business. Here’s what happened and what we learned.
Latest
Operations
How to Set Boundaries With Customers Without Losing Them
Still answering client texts at 9 p.m.? Here's how to set clear, friendly boundaries without losing business or your mind.
Marketing
How to Write a Product Description That Doesn’t Sound Like AI Wrote It
Most product descriptions sound robotic, rushed, or copied. Here’s how to write copy that sells your product like a real human.
Legal
How to Write Terms and Conditions That Actually Protect You
Your Terms and Conditions shouldn't be filler. Learn how to write a version that actually protects your business and keeps customers informed.
Leadership
How to Lead Your Team Through a Busy Season Without Breaking Them (or You)
Burnout isn't just about workload. Learn how to lead your small team through the chaos with clarity, calm, and actual recovery time.
Life
How to Celebrate the 4th of July Without Thinking About Your Business for Five Minutes
This 4th of July, ditch the emails and enjoy actual freedom. A short guide for business owners who need a day away from their own brains.
Human Resources
Why Your Employee Handbook Is Just a Sad PDF (And How to Fix It)
Most small business handbooks are unread, outdated, and unhelpful. Here's how to create one that sets expectations, protects you, and gets used.
Accounting
Cash Flow for People Who Think Spreadsheets Are a Personality Type
Profit doesn’t pay your bills — cash does. This guide breaks down how to manage cash flow without needing a finance degree or fancy software.
Inventory
Inventory Tracking for People Who’d Rather Be Doing Literally Anything Else
Inventory doesn't have to be a nightmare. Here's how to build a low-effort, high-clarity system that actually works for small business owners.
Marketing
The Ultimate Guide to Customer Testimonials (and How to Actually Get Them)
Tired of begging for testimonials that never come in? Here’s how we consistently get Google and Trustpilot reviews that actually help us sell.
The Flop Hat
The Flop Hat: I Broke Our Online Store (Because I Didn’t Know Better)
We started on a DIY server with Prestashop. One bad update took the whole site down. Here's what went wrong and how we rebuilt with BigCommerce.
Human Resources
Hiring Mistakes That Can Cost You: How We Beat a False Unemployment Claim
We hired someone, they immediately went on leave, quit, and filed for unemployment. Here's how we protected ourselves — and why documentation matters.