The Flop Hat
The Flop Hat: The Week I Forgot to Pay Us All
I missed payroll. Chaos followed. Paper checks were printed. Lessons were learned. Here's how a forgetful Friday turned into financial frenzy—and how you can avoid it.
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Leadership
The Leadership Hat: How to Be the Boss Without Becoming the Villain
Being in charge doesn’t mean becoming a tyrant. This guide breaks down how to lead well, build trust, and avoid boss villain status.
Marketing
Why Your Newsletter Open Rate Sucks (And How to Fix It)
Is your newsletter getting ghosted? Learn what’s tanking your open rates, how to fix it, and how to finally make your subject lines not suck.
Operations
How to Delegate Without Getting Burned or Ghosted
Tired of doing it all? Learn how to delegate the smart way—without micromanaging or watching your projects crash and burn.
Inventory
Making Tariffs Tolerable: How to Track, Record, and Survive Them in QuickBooks Online and Xero
Feeling ambushed by new tariffs? This guide walks small business owners through tracking and recording import duties in QuickBooks Online and Xero—without needing a finance degree or therapy session after.
The Flop Hat
The Flop Hat: The Day I CSV'd My Entire Catalog Into Chaos
I broke our entire 10,000-product catalog with one rushed CSV upload. Chaos, free products, and Rewind to the rescue. Learn from my panic.
Inventory
The Inventory Hat: Why You’re Probably Overbuying, Underselling, and Confused About Reordering
Running out of bestsellers and buried in stuff that won’t move? Learn small business inventory tips that won’t require an MBA—or a forklift.
Operations
How to Create SOPs Your Future Self Won’t Hate
Today, we’re tackling the not-so-sexy world of **SOPs** — Standard Operating Procedures. If you just fell asleep reading that sentence, stay with me. We’re going to make it painless. Maybe even funny.
Technology
How to Set Up a Router for Your Small Business (Without Losing Your Mind)
Let’s be real: setting up your office router is nobody’s dream project. If you're a small business owner, you've probably plugged it in, watched the lights blink, and called it good. And hey — if the internet works, why overthink it?
Human Resources
The HR Hat: Welcome to the Team, Please Ignore the Chaos
Welcome to The HR Hat, where we talk about hiring, firing, and everything in between — like trying not to lose your mind before lunch.
The Flop Hat
The Flop Hat: The Percentage That Lied (Because I Forgot Two Zeroes)
This week’s disaster comes courtesy of a tiny oversight with **massive consequences**: formatting a number without the respect those two beautiful, tiny zeroes deserved.
Marketing
The Marketing Hat: 5 DIY Ways to Market Your Business Without Paying Meta a Dime
If you’ve ever felt like your marketing budget is just subsidizing Mark Zuckerberg’s next yacht, this post is for you.